vb111 Privacy Policy — How We Keep Your Data Safe

Welcome to vb111.pro. This Privacy Policy explains what information vb111 collects about you while you use the platform, how that information is used, and the steps we take to protect your privacy. This Policy applies to the vb111 website, mobile app, and all digital services.

The vb111 Privacy Policy is built in line with international data protection standards. By creating an account or using our services, you agree to the terms of this Privacy Policy.

As a resident of Bangladesh, your data protection is a top priority for vb111. We never sell your personal information or share it with third parties without your consent. If you have any questions about vb111's privacy policy, please reach out to our support team.

Vb111 only collects information that is necessary to provide our services. Collecting excessive or irrelevant data goes against our policy. We gather information from two main sources — directly from you, and automatically through your use of the platform.

Vb111 uses the data it collects solely for defined, legitimate purposes. We never use your information beyond its original intent, and our data practices are fully transparent to protect your privacy.

• Creating, verifying, and managing your account.
• Processing deposits, withdrawals, and other financial transactions.
• Delivering bonuses, promotions, and personalized offers.
• Ensuring platform security and preventing fraud.
• Providing customer service and support.
• Meeting legal obligations and fulfilling regulatory requirements.
• Improving platform functionality and enhancing the user experience.
• Monitoring usage patterns to ensure responsible gaming.

Vb111 never sells your data to advertisers or data brokers. Our privacy policy ensures your data is used exclusively for your benefit.

Vb111 does not share your personal information with third parties — except in the limited, specific circumstances outlined below. In every such case, your data remains protected.

• Payment Providers: Minimal data is shared with payment partners such as bKash, Nagad, and Rocket solely for transaction processing.
• Legal Obligations: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud Prevention: Relevant authorities may be provided with necessary information to assist in cybercrime investigations.
• Technology Partners: Technical data may be shared with server hosting or cybersecurity partners under strict confidentiality agreements.

The vb111 platform uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that remember your preferences on future visits.

You can manage or block cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of some platform features.

Vb111 does not retain your data longer than necessary. After account closure, certain information may be kept for a specified period to meet legal obligations.

• Data for active accounts is retained for as long as the account remains open.
• Financial transaction records may be retained for up to 5 years after account closure for legal reasons.
• Verification documents are deleted 3 years after an account is closed.
• Gaming history and log files are retained for a maximum of 2 years.
• If marketing consent is withdrawn, the relevant data is deleted immediately.

Vb111 uses industry-leading security technology to protect your data. Our security infrastructure is regularly audited and tested by independent third parties.

• SSL Encryption: All data transmissions are encrypted using 256-bit SSL/TLS technology.
• Two-Factor Authentication: OTP verification is required when logging into your account.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• Data Masking: Sensitive information such as card numbers is stored in masked form.
• Regular Audits: Security audits are conducted on a quarterly basis.
• 24/7 Monitoring: Servers and networks are monitored around the clock.

As a vb111 member, you have several important rights over your own data. Contact our support team to exercise any of these rights.

• Right to Know: You can find out exactly what information we hold about you.
• Right to Rectification: You can request updates to any incorrect or outdated information.
• Right to Erasure: You can request deletion of specific data (exceptions apply for legal obligations).
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Right to Data Portability: You can request your data in a readable, portable format.
• Right to Object: You can object to your data being used for marketing or profiling purposes.

The vb111 platform is strictly prohibited for users under 18. We do not knowingly collect data from minors. If we are informed that a minor's data has been collected inadvertently, it will be deleted immediately.

Vb111 may update this Privacy Policy from time to time. If significant changes are made, we will notify you via SMS to your registered mobile number or through a notification on the platform.

• The "Last Updated" date will always be displayed at the top of this policy.
• For major changes, 30 days' notice will be given before they take effect.
• Continued use of the platform after changes have taken effect will be considered acceptance of the updated policy.
• If you do not agree, you may request to close your account.

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our dedicated privacy team. We aim to resolve all complaints within 72 hours.

• Submit requests to access or delete your data through our support team.
• A reference number will be provided once your complaint is submitted.
• Complex complaints will receive a final resolution within 30 days.
• If you are not satisfied with our decision, you have the right to file a complaint with the relevant regulatory authority.